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Marketing Automation · Verified pricing

Customer.io pricing

All Customer.io plans with their limits and prices, read from the official pricing page and last verified on Oct 12, 2026. Compare it with other services →

What Customer.io costs at common list sizes

ContactsEmails/moCheapest fitting planMonthlyBilled yearly
1,000 5,000 Essentials $100.00 $100.00/mo
5,000 25,000 Essentials $100.00 $100.00/mo
10,000 50,000 Essentials $145.00 $145.00/mo
25,000 125,000 Essentials $280.00 $280.00/mo
50,000 250,000 Essentials $505.00 $505.00/mo

USD unless the provider only prices in another currency; no add-ons. Use the calculator for your exact numbers and features.

Plans

Essentials

Paid plan · monthly billing
Contacts
No limit
Emails
By tier
Users
Not documented
Price
from $100.00/mo
  • Email campaigns
  • Basic automations
  • Multi-step automations
  • Visual workflow builder
  • Behavioral triggers
  • Send-time optimization
  • API-triggered campaigns
  • Transactional emails
  • Webhooks
  • Segmentation
  • Personalization
  • REST API
  • SDK support
Additional emails beyond 1 million are an add-on with no published price.

Premium

Enterprise plan · monthly or yearly billing
Contacts
Custom
Emails
By tier
Users
Not documented
Price
Contact sales
  • Email campaigns
  • Basic automations
  • Multi-step automations
  • Visual workflow builder
  • Behavioral triggers
  • Send-time optimization
  • API-triggered campaigns
  • Transactional emails
  • Webhooks
  • Segmentation
  • Personalization
  • REST API
  • SDK support
Starts at $1,000 per month billed yearly; custom profile and email pricing.

Enterprise

Enterprise plan · monthly or yearly billing
Contacts
Custom
Emails
By tier
Users
Not documented
Price
Contact sales
  • Email campaigns
  • Basic automations
  • Multi-step automations
  • Visual workflow builder
  • Behavioral triggers
  • Send-time optimization
  • API-triggered campaigns
  • Transactional emails
  • Webhooks
  • Segmentation
  • Personalization
  • REST API
  • SDK support

Sources and verification

Read from: customer.io/pricing.md . Every price is backed by a quote from that page and re-checked daily; last verified Oct 12, 2026. Taxes: not stated by the provider.

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